
Fat Tuesday
At Fat Tuesday we believe our people are the featured ingredient for what we do. As an employee you will earn a competitive wage, PLUS TIPS as well as partake in our employee discount program!
Come join our team and lets get this party started!!
POSITION SUMMARY: In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.
KEY RESPONSIBILITIES:
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- Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
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- Support appropriate personnel policies, labor laws and safety procedures
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- Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
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- Transition into opening/closing duties
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- Make guests are pleased by providing great guest service
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- Resolve guest complaints/issues
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- Lead team members to open, transition, and close shifts
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- Manage and organize the line and delegate duties to team members
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- Know and uphold standards for product quality
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- Work the line as needed
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- Execute and support all food safety requirements and practice
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- Control food costs, labor, waste, and cash on the shift
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- Count cash drawers and follow proper daily cash handling procedures
- Verify cashier deposits
* Excellent communication skills; ability to communicate effectively with customers and co-workers
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- Must have a positive attitude and ethics, which support our values and culture
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- Must be a strong team player
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- Ability to train and coach others
- Valid certification for serving alcohol
EDUCATION AND/OR EXPERIENCE:
- Must be at least 18 years of age
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- Minimum 1 year customer service experience
ESSENTIAL PHYSICAL FUNCTIONS:
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- Must have the ability/stamina to work a minimum of 30 hours a week
- Ability to stand/walk for 2-8 hours per day
To apply for this job please visit www.paycomonline.net.